Please note updated shipping policies due to COVID-19 can be found here.
Shipping details below
Please allow a few days to process your order especially during busy periods as we may have a queue for some orders. All year we work around the clock to process every order as fast as possible.
We are based in London, UK, and all orders are shipped out using Royal Mail's First Class Service. Items normally ship out after a few working days of placing your order. Orders will take 1 working day to arrive after shipment. Please sign up to the Facebook messenger updates to be notified when we ship.
For most of Europe shipping will take 5-7 working days and there will be no customs charges. We will ship the item after a few days of receiving an order and from there it will take 5-7 working days to reach the destination country.
USA, Canada, Australia (everywhere else)
For the rest of the world shipping will take 7-10 working days and there will be no customs charges. We will ship the item after a few days of receiving an order and from there it will take 7-10 working days to reach the destination country. If an order appears to not have arrived after 20 days of receiving a shipment confirmation email please contact us and we will refund you / explain why it was delayed.
Tracking numbers should update a few days after your order has shipped as we upload them individually for each customer. Note, you only have this option if you paid for the Tracked Shipping Option at checkout.
Please note: Due to COVID-19 you may experience a few delays in receiving your parcel. Please have a read of our response to COVID19 for more details.